Managed Services

Proactive IT Support - Simplified and Predictable Billing

Managed IT Services give your company complete coverage over the maintenance, management and support for every workstation in your entire network for one flat monthly fee.   Our program is designed to proactively manage your hardware and software, using cutting edge remote monitoring and preventive measures, to ensure they are running at peak performance at all time.   In our Managed Services program, clients can avoid the typical pressure of the clock that is present when working with Time and Materials contracts.   Instead, BlueTower develops a strategic partnership with our clients to help them achieve their goals while minimizing any friction from technology.

Managed Services Packages Include:

  • Proactive Remote Monitoring
  • Regular System Health Checks
  • Security Monitoring (Firewall, Antivirus & Malware)
  • Application Health Monitoring (SQL, Exchange, AD, etc)
  • Regular System Updates and Patches (OS and popular business applications)
  • Asset Inventory, Record Keeping and Audit Trails
  • Options for Remote Backup and Disaster Recovery
  • Priority Support Hours

We offer many different levels of services to fit all sizes of companies and budgets, so schedule a FREE 30-Minute Strategy Session with one of our experts to discuss what will best fit your needs.

Western New York’s Leading Technology Support & Consulting Firm

  • Working with BlueTower as your Virtual CTO / CIO / IT Department leads to greater productivity at a lower cost. It’s a win-win situation that’s CFO-approved.
  • Click the video to see how American Niagara Hospitality has grown their business by bringing on BlueTower as their in-house Technology Partner.

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